Privacy Policy

SYLBEN is committed to respecting and protecting your personal data in accordance with French Law n°78-17 of 6 January 1978 on data processing, data files and civil liberties (as amended), and Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (the "GDPR"). This Privacy Policy applies when you visit the SYLBEN website and describes how SYLBEN processes your personal data.

By accessing and using the Site, you agree to the collection and use of your personal data as described in this Privacy Policy.

1. Data Controller

The data controller is SYLBEN, an independent consulting firm represented by Sylvie Cougnaud, CEO.

2. Data Collected by SYLBEN

Data collected includes information you provide via our contact form or email (name, email address, phone number, and message content). Providing this data is necessary for SYLBEN to process your contact request or application; SYLBEN cannot process your request without it.

3. Purposes of Data Collection

Your data is collected to respond to your enquiries, manage business relationships, and, where applicable, process spontaneous applications or recruitment requests.

4. Data Retention Period

SYLBEN processes your data only for the time required to achieve the purposes above. Data is retained:

• For the duration of processing your request when submitted via the contact email, and in any event for a maximum of 3 years;
• For 2 years from the submission of your application or last contact;
• For 13 months from the date cookies are placed on your device;
• For 1 year from the date of a request for rectification, erasure, portability, or restriction of processing;
• For 6 years from the date of a request to exercise the right to object.

5. Data Recipients

We take the security and confidentiality of your personal data very seriously. Your data is processed only by duly authorised SYLBEN personnel and by our service providers (e.g. our website hosting provider, IONOS).

Your data will not be made available to any unauthorised third party, except where such disclosure is required by law, regulation, or a judicial decision, or where necessary to protect and defend SYLBEN's rights.

Your personal data is stored on servers located within the European Economic Area and is not transferred outside the EEA.

6. Your Rights

In accordance with applicable regulations, you have the following rights:

• Right of access: obtain a copy of your data and information about how it is processed.
• Right of rectification: correct inaccurate or incomplete data concerning you.
• Right of erasure: obtain deletion of your data under the conditions set out in Article 17 GDPR.
• Right to restriction of processing: under the conditions set out in Article 18 GDPR.
• Right to object: object at any time to the use of certain data for reasons relating to your particular situation.
• Right to data portability: receive a copy of your data or have it transferred to another organisation.

To exercise any of these rights, contact us by email at contact@sylben.com, enclosing a copy of an identity document. We will respond as soon as possible, and in any event within one month of receiving your request. You may also lodge a complaint with the competent supervisory authority (in France, the CNIL) if you believe your rights are not being respected.

7. Cookies and Other Trackers

A tracker is a cookie, tag, pixel, or any other technology capable of storing and/or collecting information about your browsing on the Site.

Essential cookies — necessary for the Site to function correctly.

Audience-measurement cookies — used, where enabled, to measure and improve the performance of the Site.

Your browser retains these cookies for a maximum of thirteen (13) months. You can configure your browser at any time to accept or reject trackers — see your browser's help pages (Chrome, Firefox, Safari, Edge) for instructions. Restricting cookies may affect the Site's functionality; SYLBEN cannot be held responsible for any resulting degraded experience.

For more information on cookies and your choices, you may consult cnil.fr.

8. Changes to this Policy

SYLBEN may amend this Policy at any time. Any changes will be notified via a notice on the Site.

9. Governing Law

This Policy is governed by French law.